Don’t Let Your Leads Leak: Mastering the Pipeline with a Funnel Analogy
Where home loan deals leak out of the pipeline, from enquiry to settlement, and the coaching habits that keep clients on track at each stage.
personal-development
What Actually Keeps a Good Lender: Retention Beyond the Benefits Package
A good lender takes years to build — the client trust, the instinct for which files need extra work. After 30 years in banking, here’s what actually keeps good people, and it isn’t the benefits package.
Defining Your 10-Year Career Goals and Purpose
Using the Golden Circle model to map out a career vision across three horizons — from the next 1-3 years to your boldest 10-year ambitions, starting with your why.
Book review: The Coaching Habit by Michael Bungay Stanier – A Practical Guide for Better Conversations
“The Coaching Habit” by Michael Bungay Stanier emphasises asking questions over giving advice. It provides practical coaching tips for managers, encouraging meaningful dialogues. Key questions include “What’s on your mind?” and “What do you want?” The book is recommended for new and experienced managers, coaches, mentors, and anyone aspiring to leadership for improving communication skills.